Delivery

Fast and Easy Domestic & Worldwide Shipping

All orders are shipped from our workshop in Sydney, Australia.

Ready-To-Wear watch straps are usually shipped the next business day.
Made-to-Order/Custom straps are dispatched approximately 10-15 business days after purchase due to the required crafting time.

Domestic (Australia & New Zealand)

Australia

We ship our straps within Australia using Australia Post (AusPost).

Free express shipping above $110.

The estimated delivery times are as follows:

NSW, VIC, QLD, ACT, SA : 1 - 2 business days
WA, NT: 2 - 5 business days

New Zealand

AusPost Express: 3-5 business days

Order Value <$100: AU$10
Order Value $100+: Free

DHL Express: 1-2 Business Days

Order Value <$100: AU$40
Order Value $100-200: AU$20
Order Value $200-300: AU$10
Order Value $300+: Free

International

We offer a wide range of shipping options and tracking is provided on all international orders.

We generally ship via international express (EMS) service for free above a certain order value, or for a small fee on smaller orders. Typically takes up to 5-10 business days depending on location.
We also offer a subsidised express shipping service via DHL Express. This is faster than the EMS service and usually takes between 3-5 business days.

International Shipping Pricing:

United States & Canada

Flat US$15 standard shipping for orders under US$50

International Express Mail Service (EMS) (5-8 Days):

Order value less than US$125: US$8
Order value above US$125: Free

DHL Express (3-4 days):

Order value less than US$125: US$25
Order value US$125-250: US$15
Order value US$250+: Free

We also offer easy returns for our US customers domestically (see: Returns Policy)

United Kingdom (UK)

Standard Shipping (10-15 days):

Orders value <£75: £8

Express Mail Service (EMS) (5-8 days):

Order value <£75: £12.50
Order value £75+: Free

DHL Express (3-4 days):

Order value <£75: £25
Order value £75-150: £12.50
Order value £150+: FREE

Asia (China, HK, India, Japan, Singapore, Thailand & SEA)

International Express via EMS (3-5 days)

Order value under AU$100: AU$15
Order value AU$100-199: AU$5
Order value over AU$175: Free

DHL Express (2-3 Days):

Order value under AU$100: AU$40
Order value over AU$100-199: AU$25
Order value over AU$200-299: AU$15
Order value over AU$300: Free

The Middle-East (UAE, Saudi Arabia, Bahrain, Kuwait)

Express Mail Serice (EMS) (5-10 days):

Order value less than AU$100: AU$18
Order value AU$100-$200: AU$8
Order value over AU$200: FREE

DHL Express (3-5 days)

Order value less than AU$100: AU$40
Order value AU$100-$200: AU$25
Order value over AU$200-$350: AU$15
Order value over AU$350: Free

Europe

Pricing does not include VAT. If you would like to prepay VAT to prevent the charge of handling fees by the courier, please send us an email and we can collect and remit VAT on your behalf.

Express Mail Serice (EMS) (7-10 days):

Order value less than AU$100: AU$18
Order value AU$100-$200: AU$10
Order value over AU$200: FREE

DHL Express (3-5 days)

Order value less than AU$100: AU$40
Order value AU$100-$200: AU$25
Order value over AU$200-$350: AU$15
Order value over AU$350: Free

Other

Express Mail Serice (EMS) (10-15 days):

Order value less than AU$100: AU$28
Order value AU$100-$200: AU$18
Order value over AU$200: FREE

DHL Express (5-7 days):

Order value less than AU$100: AU$60
Order value AU$100-$200: AU$45
Order value over AU$200-$350: AU$30
Order value over AU$350: Free

Highly recommend

Straps are of the highest standard …look great and feel even better on the wrist

Brushed Signature Buckle

I put this on Shrunken Calf Leather strap.
The matte texture is very good

Beautiful strap transformed my Seiko Aplinist

The OEM strap that came with my Red Alpinist was really meh. The burgundy Artisan strap I bought totally elevated its looks!

Terrific as always

Purchased the black epsom RTW as a gift for my friend. Loved the new packaging and the monogram option. Looked great with his black dial Tissot Tradition Chronograph

Artisan straps are excellent!

I've ordered 4 of Artisan's straps so far and I'm planning to buy more in the coming year. They are better than any other strap I own.

International Shipping Pricing:

Let customers speak for us